Avaya Video Conferencing System


Video conferencing allows people at two or more locations to interact through two-way transmission at the same time. Video conferencing is also known as video teleconferencing or visual collaboration. Users require a computer, web cam, microphone, and a broadband connection to participate in videoconference. They can generate natural conversations by seeing and hearing each other. Videoconference of two persons is known as point-to-point while the conference of more than two people is called multipoint conference.

Videoconferencing is very useful way of communication because it saves money as well as time. People can do several business activities or meetings with two or more persons while sitting at office table. They don’t need to go anywhere to meet someone. Basic requirements for video conferencing are guaranteed latency, synchronization and broadcast. It enables people to have face-to-face meetings from a wide distance.

Necessary equipment for videoconferencing is camera that lets user to capture video information at his or her site and transmit to someone on the other site. Video display is used to display video at their site and a microphone to hear the audio material.

Avaya Video Conferencing is reliable and an excellent method of communication. Videoconference can easily connect you with other companies. You can generate your business from one place and give instructions to your subordinates. It makes bright future for your business and institution. This pioneering technology keeps your company up to date.

IP PBX / PABX SYSTEM DUBAI – Office Telephone Systems in UAE


If you are wishing of giving your business an advanced technology communication system, then the PABX and PBX are an optimum choice. With the succession in the PBX systems.

a variety of newer ways of commercial communication have been sought out. With the aid of PBX and PABX systems, the telephone lines of your business work very efficiently and this in turn become a good point for your business house. The PABX is amongst the most modern techniques of workplace communication. The PABX system permits all the phone lines to tie up with the necessary area without human intrusion. This sanctions all the employees of your business house to work with an individual system for all the essential calls.

The PABX is availing mammoth reputation among the apparent business houses across the earthen orb because of its potential to save funds as well as time. Due to the attractiveness of the mechanization, the machinists do not have to maintain the connections on a move from side to side a specific setting. The electromechanical alternating, which are offered with the PABX systems decipher this point. These alternating are proficient of interfacing these dialed numbers into exacting destinations. This saves an entity from making the correlation.


The Private automatic branch exchange is an efficient decision available over the labor-intensive alternates. This is probable because the key systems, which are previous plugged with each of the areas of system, are substituted with the manual dials. When the voice data is dialed into a telephone, the key systems straight away match up in relevant manner and fix to a direct extension and line. This persists with all the interconnections that are perfunctorily programmed to give a retort while the other aspects are dialed in a picky telephone.

Modern Call Center Technologies – Communicating Success

Modern call centers have evolved from the routine phone answering services and customer support solutions. They are touching the peak of communications competition and reaching their customer base with every possible means such as fax, e-mail and online chat.

Everyday there is new technology entering the gateways of call center premises only to get used till overused and there is something new to lay their hands upon. The new communication modes and advanced cutting edge technology helps them to develop more effective means and handle processes easily. Call center technologies have gone beyond all means to make their operations seamless and streamlined.

Such a new technology is to integrate and implement varied range of communication means into one interface which is names as Computer Technology Integration (CTI). This call center technology is very sophisticated and one of the most inventive and latest technology to be used by a call center. This is expensive so, most of call centers basically smaller or medium in-house centers find a difficulty to implement it.

Both inbound and outbound BPOs are using this technology to manage their operations with complete efficiency. This technology helps them to in a prompt and timely management of calls. With online means such as e-mail, they can reach to the customers which are based at remote places and could not be accessed, otherwise. The hold times or ‘customers on wait’ times have decreased to nothing and forwarding of calls has also becoming easy and seamless.

In the spurt of BPOs industry, technology has also played an important role. In order to reach customers and utilize their resources in a proper way and up to the utmost, they are deploying technology and not at all hesitating once to invest money in it.

The growing business needs have necessitated the importance of the use of modern technology. It stands important for both inbound and outbound call center service providers to adopt unique strategies for managing the calls in an efficient manner. Call center outsourcing service providers should ensure that calls are answered in a proper and timely manner thereby putting a hold on the time.

Predictive dialer system has taken place of basic automatic dialing phones in an inbound contact centre. Predictive system automatically transfers a call to a live agent whenever a voice is listened in. Also, it makes the basic and fundamental function that is answering support more kicking and more effective. It also tracks and keeps tabs on the number of agents who are on call or taking off.
Technology has played a key role in making things better. Currently, most organizations emphasize on the importance of contact center taking them as the main source to reach potential customers. All calls whether incoming or outgoing is managed in an efficient way with the use of inventive methods.

VoIP Technology Best Solution For Phone Calls

Do you have a close friend or a member of your family staying In Romania? Are you keen to know how to make cheap calls to that place? Then let us share some vital information with you.

In the past, international call was an expensive affair which made it difficult for people to hear the words of their loved ones for weeks and months. To be freed from call charges, people went back to telegrams and airmails. No longer can these sources of contact leave a person confident about their loved one being safe in that place. Undoubtedly the sound of voice offers much relief to people who are immediately updated about the wellbeing and status of a family member who may be residing at a distant location.

With the advancement of satellite and wireless technologies, communication has for sure become much easier. VOIP (Voice Over Internet Protocol) is the latest buzz in the world of technology. This is in fact just another method of keeping in touch with your near and dear ones. Mobiles too have become increasingly common. Even a decade back mobile phones were a luxury item owned only by rich people. The concept of VOIP was unheard of. However times have changed for sure. One can now easily make calls to any country and at a much cheaper rate. Romania is not an exception!

Since VOIP and mobile phones are technologies that are available to anyone readily, land line suppliers have had to make adjustments to their services, rates and availability to be in the competition and draw new customers. Land line rates have been adjusted and anyone now can have the package of distance calling package included in the monthly bill.

Land line distance suppliers, along with these changes created many other ways to let their customers use their services of long distance. This is a step taken by them just to retain in the business. The prepaid calling cards have compelled many of the providers to reevaluate their rates and programs. The providers have also started to offer new methods to guarantee more efficient service. Most of the providers nowadays offer prepaid cards to people at very cheap rates.

The technology of VOIP is the biggest factor that has influenced setting up of the new competitive call rates both for mobile and land line services. VOIP competes directly with land line services and offers its subscribers facilities to make cheap calls to Romania and all the countries around the globe. VOIP does not even charge their subscribers for long distance fees. Traditional technology is not used with voice over internet protocol. This is the reason why the long distance fees are not absolutely essential. VOIP functions with the help of modems and internet connection and is almost similar to the process of instant messaging.

This therefore is the best solution to anyone who wants to make long distance calls to any country including Romania. Try out VOIP or select the right mobile calls service plan. Make sure you select right as this will ensure that you remain in touch with your loved ones at a minimum price.